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SOFTWARE OUTSOURCING INDUSTRY IN VIET NAM

Ảnh của Trương Thế Diệu
Truong The Dieu(2,424 tài liệu)
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  • TABLE OF CONTENTS
    Acknowledgements................................................................................
    Abstract.................................................................................................
    List of Abbreviations............................................................................
    List of Charts and Tables......................................................................
    INTRODUCTION...............................................................................
    I. Rationale............................................................................................
    II. The significance of the study............................................................
    III. Aims of the study.............................................................................
    IV. Research questions..........................................................................
    V. Scope of the study.............................................................................
    VI. Methodology of the study...............................................................
    VII. Design of the study........................................................................
    CHAPTER ONE: LITERATURE REVIEW....................................
    1.1. The concept of software, outsourcing, and software
    outsourcing...........................................................................................
    1.1.1. Software definition ..............................................................
    1.1.2. Outsourcing concept.............................................................
    1.1.3. History of software outsourcing...........................................
    1.1.4. Types.....................................................................................
    1.1.5. Advantages of software outsourcing.....................................
    1.1.6. Disadvantages and concerns..............................................11
    1.2. Software Outsourcing industry in the world, India and
    China...................................................................................................11
    1.2.1. In the world..........................................................................11
    1.2.2. In India and China...............................................................12
  • CHAPTER TWO: SOFTWARE OUTSOURCING INDUSTRY
    IN VIET NAM...................................................................................15
    2.1. Overview.....................................................................................15
    2.1.1. The introduction of Software outsourcing to Vietnam......15
    2.1.2. Key players........................................................................16
    2.1.3. Principal services...............................................................18
    2.1.4. Markets for Vietnam software outsourcing industry.........18
    2.1.5. Achievements.....................................................................19
    2.1.6. Main objectives..................................................................21
    2.2. Prospects of Vietnam software outsourcing.............................22
    2.2.1. Appealing factors...............................................................22
    2.2.2. Highly appreciated by the big software outsourcing
    service providers.................................................................................30
    2.2.3. Increasing government support..........................................32
    2.3. Situation......................................................................................33
    2.4. Opportunities..............................................................................36
    2.5. Challenges...................................................................................40
    CHAPTER : A CASE STUDY OF FPT SOFTWARE...................43
    3.1. FPT software in general ............................................................43
    3.1.1. Formation and main services............................................43
    3.1.2. Vision................................................................................43
    3.1.3. Strong business results......................................................44
    3.2. Businesses....................................................................................46
    3.2.1. Enterprise Resource Planning (ERP) service....................46
    3.2.2. Web Meister (WM)...........................................................48
    3.3.3 FPT.iHRP...........................................................................48
    3.3. Success factors............................................................................49
  • 3.4. Direction and challenges............................................................53
    CHAPTER 4: RECOMMENDATIONS.........................................56
    4.1. Strong commitment of the government....................................57
    4.1.1. Financial support...............................................................57
    4.1.2. Promotion..........................................................................58
    4.1.3. Legal and Regulatory framework.....................................59
    4.2. Human resource and training...................................................59
    4.3. Associated solutions....................................................................62
    4.3.1. Enhance the IT infrastructure..............................................62
    4.3.2. Copyright protection............................................................63
    4.4. Open source software (OSS) development...............................63
    4.5. Set up quality control system....................................................64
    4.6. Other suggestions.......................................................................65
    CONCLUSION..................................................................................67
    REFERENCES..................................................................................70

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SOFTWARE OUTSOURCING INDUSTRY IN VIET NAM

CHAPTER ONE LITERATURE REVIEW 1.1 The concept of software, outsourcing, and software outsourcing 1.1.1 Software definition Software constitutes (1) instructions (computer programs) that when implemented provide a desired function and performance, (2) data structures that enable the programs to adequately manipulate information, and (3) documents that describe the operation and use of the programs (Pressman, 1997). Software is a logical element. According to Pressman (1997) a software product has three main characteristics. Firstly, software is developed or engineered, not manufactured. Secondly, software is not “worn out”. It is not susceptible to the environmental condition which causes hardware to be worn out, but it may deteriorate. Finally, most software is custom – built, rather than being assembled from existing components. Software Process: According to the Institute of Electrical and Electronics Engineers, software engineering is (1) the application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software; that is, the application of engineering to software, and (2) the study of approaches to application (IEEE, 1993). A software process determines activities and organizational procedures to enhance collaboration in the development team so that a quality product is delivered to the customers (Leszek, 2001). 1.1.2 Outsourcing concept Outsourcing is an information technolog

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